faq


 

HOW DO I RESERVE A RENTAL?

 

TO RESERVE: All reservations require a 50% deposit, and we will send you a rental agreement that we'll both sign. The balance is due 14 days before your event. 

PAYMENT: We accept check, credit card, and PayPal.

 

HOW DO DELIVERY AND SET UP SERVICES WORK?

Delivery, set up and take down services are available in the Los Angeles metro area only.

DELIVERY/ SET UP/ TAKE DOWN SERVICES: It will take our team 30 minutes - 1.5 hrs to assemble your chuppah (depending on the style). We'll have set up complete 1 hr- 1.5 hours before you ceremony starts. We typically take down the chuppah after the ceremony or cocktail hour. If you have a different timeline please let us know, we usually can accommodate. 

 

WHEN WILL MY CHUPPAH ARRIVE AND WHEN DO  I NEED TO RETURN IT?

You'll receive the chuppah 4 days before your event, and it is due back 5 business days after your event. We'll include prepaid return shipping labels. When you receive the chuppah, please check the contents, assembly, and assembly instructions in the first 24 hrs, and contact us if you have questions. If you need to modify the arrival or return dates, just ask us, we can often accommodate.

 

 

Modern Collection D.I.Y. Assembly Info

These chuppahs can be assembled indoors, on hard ground outdoors, or on a lawn.

FOR INDOOR OR PATIO SET UP:  The rental includes 4 weighted steel bases, 12" x 12"/ 15 lbs each, for use on hard, flat ground.

FOR LAWN SET UP:  The rental includes 4 lawn stakes.

D.I.Y. ASSEMBLY: All of our chuppahs have a simple assembly. 

Indoor Set Up: 2 people: 45 - 75 minutes

Lawn Set Up: 2 people: 75 - 90 minutes

equipment needed: tape measure, small ladder

PACKAGING: Will fit in a medium sized car or SUV

Frame and Canopy Box: 51" x 13" x 8", 45 lbs

Weighted Bases Box: 16" x 16" x 16" 75 lbs

 

 

Contemporary Collection D.I.Y. Assembly Info

INDOOR OR PATIO SET UP FOR FREESTANDING: In addition to the canopy, poles and hardware, the rental includes 4 weighted or unweighted bases  Click HERE to see a base comparison.

LAWN SET UP FOR FREESTANDING: Instead of bases, the rental includes 4 steel lawn stakes. 

Note about Handhelds: Our canopies have thin metal rods inside of canopy to support the laser-cut designs. To carry one down the aisle it has to be carried at its assembled size. The exception is Jolie Vie which has no rods and is collapsible.

 

CAN I HAVE A CHUPPAH IF I’M NOT JEWISH?

Absolutely! Marriage canopies are now common at weddings of all faiths and nationalities because they add beauty and symbolism to the wedding ceremony. (See New York Times). My chuppahs and canopies are for Jewish and non-Jewish brides and grooms who wish to align their personal values and sense of style with their cultural values, whether faith-based or not.

 

I'M GETTING MARRIED ABROAD. DO YOU HAVE OPTIONS FOR ME?

Yes!  The Contemporary Collection chuppahs are lightweight, compact, and easy to transport.  The chuppah box can be checked as luggage at the airport which is more cost effective than international shipping. Please check with your airline carrier for luggage policies and surcharges. For even lighter travel, you may rent the canopy without the poles. The fabric canopies weigh about 1 lb. and can travel folded in a suitcase. However, all canopies except for Jolie Vie include have small 1/4" metal rods approximately 41" long and weighing a total of 3 lbs. 

CAN I PUT FLOWERS ON THE CHUPPAH?

We think our chuppahs look amazing with flowers at the base the of the poles or in vases to the left and right of the chuppah. The chuppahs are designed to be visually complete, so we don't advise putting flowers on top of the fabric. The Modern and Contemporary frames (paired with your own canopy) can support florals. Arched and Petite Chrysanthemums, Deco Charm, and Jolie Vie can accommodate minimal flowers at the top, and ample flowers at the base. 

 

HOW STURDY ARE THE CHUPPAHS?

As long as the chuppahs are properly weighted and on level hard ground, they can withstand moderate winds. If the ground is not level, the chuppah will be less stable. For stability on lawn, we recommend lawn stakes.

 

HOW MANY PEOPLE CAN FIT UNDER THE CHUPPAH?

All of the 6ft x 4ft and 5ft x 5ft  chuppahs can easily fit 3 people, and often parents will stand next to the chuppah. The 8ft x 8ft Modern Lace Chuppah can acomodate  10 people. 

 

HOW FAR IN ADVANCE SHOULD I ORDER?

Its best to reserve as soon as you are ready. For custom work we recommend ordering 3-4 months before your wedding day.  For rentals, we recommend booking no later than 3 weeks in advance for a wedding in October-April, and 8 weeks in advance for a wedding in May-September. If you need a last-minute chuppah, please contact us, and we'll do our best to accommodate.

 


CAN YOU RECOMMEND A RABBI?

Yes! Reform Rabbi Andrea Frank is wonderful, and is available for weddings in the Tri-State area.
www.jewish-wedding-rabbi.com