faq
HOW DO I RESERVE A RENTAL?
TO RESERVE: All reservations require a 50% deposit, and we will send you a rental agreement that we'll both sign. The balance will be due 14 days before your event.
PAYMENT: We accept check, Zelle, credit card, and PayPal, though check and Zelle are preferred.
HOW DO RENTAL DELIVERY AND SET UP SERVICES WORK?
LOS ANGELES
For an additional fee, we offer delivery, set up and take down services in the the Los Angeles area. Alternatively, clients can do a DIY set up, by picking up and returning the chuppah to our studio Culver City . The DIY assembly is super easy and saves money and economical.
NEW YORK:
For an additional fee, we offer full delivery, assembly, and take down services in the the Greater NYC area. Additionally, we offer curbside delivery and pick up without assembly services. The DIY set up is easy. (scroll down for more info)
For no additional fee, clients may pick up the chuppah from our affiliate on Manhattan’s Lower East Side for a DIY set up. The DIY assembly is super easy and economical.
DELIVERY/ SET UP/ TAKE DOWN SERVICES: It will take our team 30 minutes - 1.5 hrs to assemble your chuppah (depending on the style). We'll have set up complete 1 hr- 1.5 hours before your ceremony starts. We typically strike the chuppah after the ceremony or cocktail hour. If you have a different timeline please let us know, we usually can accommodate. Please inquire for pricing on delivery services.
IF YOU SHIP THE CHUPPAH TO ME, WHEN WILL IT ARRIVE AND HOW DO I RETURN IT?
We ship via Fed Ex Ground to all US locations outside of the greater NYC and Los Angeles areas. We can ship to you, a friend or family member, your planner, florist, or venue. You'll receive the chuppah 4 days before your event, and it is due back 5 business days after your event. We'll include prepaid return shipping labels and will schedule a return Fed Ex Ground pick up for you, so all you have to do is repack and reseal the boxes. When you receive the chuppah, please check the contents, assembly, and assembly instructions in the first 24 hrs, and contact us if you have questions. If you need to modify the arrival or return dates, just ask us, we can often accommodate.
DIY ASSEMBLY INFO: MODERN COLLECTION
The Modern Chuppahs can be set up indoor, on a hard surface outdoor, or on grass.
FOR INDOOR OR PATIO SET UP: The rental includes the canopy, frame, and 4 weighted bases, 12" x 12"/ 15 lbs each, for use on hard, flat ground.
FOR LAWN SET UP: The rental includes the canopy, frame, and 4 lawn stakes instead of bases.
D.I.Y. ASSEMBLY: All of our chuppahs have a simple assembly.
Indoor Set Up: 2 people, 45 - 75 minutes. Equipment needed: small ladder, chair or step stool
Lawn Set Up: 2 people, 75 - 90 minutes. Equipment needed: 2 small ladders, hammer
PACKAGING: Will fit in a medium sized car or SUV
Frame and Canopy Box: 51" x 11" x 8", 55 lbs
Weighted Bases Box: 16" x 16" x 16" 70 lbs
DIY ASSEMBLY INFO: CONTEMPORARY COLLECTION
INDOOR OR PATIO SET UP FOR FREESTANDING: The rental includes the canopy, poles, and 4 weighted or unweighted bases. Click HERE to see a base comparison.
Indoor Set Up: 1 person, 20 minutes. Equipment needed: small ladder, tape measure
LAWN SET UP FOR FREESTANDING: The rental includes the canopy, poles, and 4 steel lawn stakes (instead of bases)
Lawn Set Up: 1 person, 45 minutes. Equipment needed: small ladder, tape measure, hammer
CAN I HAVE A CHUPPAH IF I’M NOT JEWISH?
Absolutely! Marriage canopies are now common at weddings of all faiths and nationalities because they add beauty and symbolism to the wedding ceremony. (See New York Times). My chuppahs and canopies are for Jewish and non-Jewish brides and grooms who wish to align their personal values and sense of style with their cultural values, whether faith-based or not.
I'M GETTING MARRIED ABROAD. DO YOU HAVE OPTIONS FOR ME?
Yes! The Contemporary Collection handheld chuppahs are lightweight, compact, and easy to transport. The poles can be checked as luggage at the airport which is the most cost effective way to transport them. Please check with your airline carrier for luggage policies and surcharges. (The pole box is 48” x 4” x 4” and weighs 11 lbs).
CAN I PUT FLOWERS ON THE CHUPPAH?
If using florals with our signature canopies, we recommend placing flowers at the base the of the poles or on pedestals to the left and right of the chuppah. Our chuppahs are designed to be visually complete, and we don’t advise putting flowers on top of the canopies. However, Arched and Petite Chrysanthemum, Deco Charm, and Jolie Vie can accommodate minimal flowers at the top, and ample flowers at the base.
The Modern and Contemporary frames support ample flowers along all parts of the frame, and are ideal for lush florals paired with your own canopy.
CAN WE CARRY THE CHUPPAH DOWN THE AISLE IN THE PROCESSION, AND THEN MAKE IT FREESTANDING FOR THE CEREMONY?
Yes! Just order one of the Contemporary Chuppahs with weighted bases. It is lightweight and can be carried down the aisle by 4 people and easily placed into the freestanding bases. Please note, the chuppah has to be carried at full size (so make sure your aisle is wide enough). The exception is Jolie Vie which is collapsible and can be carried by just one person.
HOW STURDY ARE THE CHUPPAHS?
All of the chuppahs and frames can easily withstand moderate winds, as long as they are set up on level hard ground. For stability on lawn, we recommend lawn stakes which we will provide.
HOW MANY PEOPLE CAN FIT UNDER THE CHUPPAH?
All of the 6’ x 4’ and 5’ x 5’ chuppahs can comfortably fit 3 people. Often, parents will stand next to the chuppah.
The 8’ x 8’ chuppahs can shelter up to 10 people.
HOW HEAVY ARE YOUR HANDHELD CHUPPAHS?
Don’t worry, no one actually has to hold the chuppah poles up off the ground. The poles are full length and rest on the ground, so your 4 dearests only need to steady the poles upright. It requires minimal effort— even kids and seniors can do it!
HOW FAR IN ADVANCE SHOULD I ORDER?
Quantities are limited, so its wise to reserve as soon as you are ready. For custom work we recommend ordering 3-4 months in advance of your wedding day. For rentals, we recommend booking no later than 3 weeks in advance for a wedding in October-April, and 8 weeks in advance for a wedding in May-September. If you need a last-minute chuppah, please contact us, and we'll do our best to accommodate.
MOre questions?